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SHOPPING GUIDE

• Payment method

  Available payments include bank transfer, cash on delivery, shopping loan, credit card, Rakuten Pay, Amazon Pay, Bitcoin, Bitcoin Cash, and Ethereum.

  *Cash on delivery is available for payments of 990,000 yen or less.

  Click here for details on each payment method.

• About shipping and returns

  Delivery companies available are Yamato Transport, Sagawa Express, and Japan Post.

  *Cash on delivery for orders over 300,000 yen will be shipped by Sagawa Express.

  Refunds will only be given for unused items in the case of initial defects, failure or damage upon arrival. As a general rule, we cannot accept returns or refunds due to customer circumstances due to differences in image or size.

  Click here for details on shipping and returns.

• About used watch return guarantee

  Only used watches can be returned if the application is made within 2 days of receiving the product and the return is made within 3 days. We only accept second-hand items that have not been used by the customer since they arrived, and are complete with accessories. New, unused, ordered items, and jewelry are not eligible.

  Click here to learn more about our return policy.

• Safe even for second hand Yukizaki's 4 specialties

  1.Inspection by specialized technicians All Yukizaki products are only sold after passing all strict inspections at the Yukizaki Laboratory.

  2.Management system by sales managers Not only processing technicians, but also sales staff with a genuine sense of aesthetics maintain the quality of the products at the store.

  3.1-Year Warranty on Used Watches Because we are confident in our quality, we offer a 1-year free repair warranty on our used watches.

  4.Solid history and track record With over 40 years of history and a solid foundation of over 20 stores, we support our customers in selecting watches with peace of mind.